Payment Policy

Payment Policy:

Thank you for choosing Lowlife Atelier for your alternative fashion needs. We want to ensure a seamless and transparent shopping experience for our valued customers. Please review our payment policy outlined below:

1. Payment Methods: We accept various payment methods to accommodate your preferences and provide convenience. Currently, we accept major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All payments are processed securely through trusted and encrypted payment gateways.

2. Pricing: The prices displayed on our website are in USD (United States Dollars) and are inclusive of any applicable taxes, unless otherwise stated. We strive to provide fair and competitive pricing for our premium, highly limited garments.

3. Order Confirmation: Once you place an order on our website, you will receive an order confirmation email containing the details of your purchase. This email serves as proof of your successful order placement.

4. Payment Authorization: Upon placing an order, your payment method will be authorized for the total order amount. Please note that authorization is not equivalent to a charge. The actual payment will be captured when your order is processed and shipped.

5. Order Processing: We strive to process and fulfill orders promptly. Once your payment has been authorized, our team will begin processing your order. Please allow for the indicated processing time, which can vary depending on the complexity of the garment and current order volume.

6. Order Cancellation: If you wish to cancel your order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request if the order has not yet been processed or shipped. Please note that once the order has been shipped, it cannot be canceled.

7. Refunds and Returns: We take pride in the quality of our garments and want you to be completely satisfied with your purchase. If you receive a defective or incorrect item, please contact our customer support team within 14 days of receiving your order. We will assist you in arranging a return, exchange, or refund, as per our return policy.

8. Privacy and Security: Your payment information is handled with the utmost care and security. We utilize industry-standard security measures to protect your personal and financial information. For more details, please refer to our privacy policy.

If you have any questions or require further assistance regarding our payment policy, please do not hesitate to contact our customer support team. Thank you for choosing Lowlife Atelier